hab and vip plus - Missing money

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My money has been taken from my card and i dont know why.That was all the money i had to pay my bill and iam pissed cause i have kids.

Can someone please tell me something? I need my money. I don't know how any one got my card number or pin but yet and still my money is bing removed from my card.

My bill is due i pick up my card and as is went to pay the bill they tell me there is not enought money on the card.Can you please refund me my money i need it ASAP or my stuff will be turned off.

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